Support at Home

For support for your child from Tower Hamlets, please visit  for information.

If you have any concerns about the safety of a child and do not know who to contact, please contact the school office.

Family & Parenting Support

Family Information, Advice and Support Team Advice line 
Telephone - 020 7364 6489 (Mon – Fri 9.00 – 5.00pm)

Parental Engagement / Parenting Team 
Telephone - 020 7364 6398 (Mon- Fri 9.00 – 5.00pm)

Family Information Service 
Telephone - 020 7364 6495 (Mon- Fri 9.00 – 5.00pm) 

Language and Literacy Helpline from the Support for Learning Service
Telephone - 020 7364 6444

Parent and adult education courses 

As part of the Early Help and Children and Families Service, the Parenting and Adult Education (PAE) team coordinate courses, programmes and employment pathways for families with children from birth – 19 years old and up to 25 years for children with Special Educational Needs and Disabilities (SEND). They focus on enabling early steps into parenting and education which includes:

  • increasing parenting understanding and knowledge
  • access to education and training
  • employability and good job opportunities

They offer access to a variety of courses and programmes which are delivered at your local Children and Family Centre on a termly basis.

If you would like to apply for a course please complete an online enquiry form via this link . Once completed and submitted your information will be sent to the PAE team to process and add to the relevant waiting list.

Parenting and adult education directory

Support for Children

Place2Be - For children or families who need to talk to someone,
Text CONNECT to 85258

Telephone - 0800 1111

CEOP - To report online safeguarding concerns

Keeping your child safe online - see our page with information and links.

Also see the government's page on online safety. 

National Autistic Society Advice

This advice from the National Autistic Society is very useful for families of children with autism and some parts could also be helpful to all of us during this period of social distancing and isolation.

Tips for families


Tower Hamlets Healthy Lives

Check out the Healthy Lives publication with lots of advice on things to do with your child, how to deal with anxiety and stress (adults and children) and other news and resources.